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Delete your Reece account

A clear way to request permanent deletion of your account and associated data.

In the app: Registered users can open Reece → Settings → Account → Delete account. Guest users can choose Delete guest profile on the same screen. Then follow the confirmation steps.

If you cannot access the app

Email support@reeceapp.com from the email associated with your account. Use the subject “Reece account deletion request”. The email link is a valid external deletion-request path and does not require reinstalling the app.

What will be deleted

  • Your Reece account or guest profile and authentication record.
  • Associated synchronized expense records.
  • Associated receipt images and uploaded files.
  • Other account-linked data that is not legally required to be retained.

What may be retained

Limited records may be retained where required for legal compliance, security, fraud prevention or dispute resolution. Deleted information may also remain temporarily in encrypted backups until normal backup rotation completes.

A Firebase installation ID used by Remote Config is independent of a Reece account and may remain under Firebase's retention rules. If you used AI receipt recognition, OpenAI-controlled request and response content may remain in abuse-monitoring logs for up to 30 days unless OpenAI has approved and configured Reece for a content-excluding retention mode. Reece account deletion cannot immediately remove those provider-controlled records.

Before you submit

  • Export any data you want to keep.
  • Keep original receipts required for tax, warranty or reimbursement.
  • If you have an active App Store subscription and do not want it to renew, cancel it in your Apple Account subscription settings before or after deleting the Reece account. Deleting the Reece account or app does not cancel the subscription, and it does not delete purchase records controlled by Apple.

Verification and timing

We may request limited verification to protect your account. We aim to complete verified requests within 30 days unless law or technical complexity requires more time, in which case we will explain the delay where appropriate.