ReeceContact us at support@reeceapp.com. Include the app version, device model and clear steps to reproduce the issue. Never send passwords or full payment-card details.
Frequently asked questions
Why was my receipt recognized incorrectly?
Blur, poor lighting, folds and unusual layouts may affect extraction. Review every result before saving and correct inaccurate fields.
Does recognition require internet?
Receipt recognition and cloud synchronization may require an active internet connection. Availability of local data depends on the app version and device state.
How do I manage or cancel my Apple subscription?
On an iPhone or iPad, open Settings → your name → Subscriptions → Reece. Cancellation stops the next renewal; paid access ordinarily remains available until the end of the current paid period. Deleting Reece or your Reece account does not cancel the subscription.
How do I request a refund for an App Store purchase?
Apple handles App Store billing and refunds. Submit a request at reportaproblem.apple.com or contact Apple Support. Reece cannot issue an App Store refund directly.
How do I delete my account?
Registered users can use Settings → Account → Delete account. Guest users can use Delete guest profile on the same screen. You can also visit the account deletion page. If you have an active App Store subscription, cancel it separately in your Apple Account subscription settings if you do not want it to renew.
How do I report a bug?
Use “Report a problem” in Reece settings where available, or email us with screenshots and reproduction steps.